Customer Service

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Given the current situation, as a proactive measure, we are temporarily closing all Aveda free-standing stores in the U.S. There is nothing more important than our commitment to the health and well-being of our employees, consumers, salon, spas and community. We will provide an update when our stores reopen.

LEARN HOW YOU CAN SUPPORT YOUR LOCAL AVEDA SALON: We have the privilege to offer Aveda products through a network of independently owned salons and spas. During this time when so many are now closed, we ask that you continue to support these small businesses during this difficult time – here are some ways.
·   If you are making a purchase online today, check ‘Yes, I go to an Aveda Salon’ and select your salon at check-out. Now and as always, Aveda will compensate all eligible Lifestyle and Concept salons.
·   Give your salon a call for information regarding potential changes to their hours or closures.
·   Send an encouraging note to your favorite stylist or salon and ask how you can help during this time.
·   Enjoy free shipping on all products, whether you purchase directly through your salon’s website or on ours, aveda.com.

We appreciate your business and the care you give the world every time you purchase an Aveda product. The entire Aveda network looks forward to serving you again in the near future.